2020 Cancellation FAQ
Do I need to request a conference registration refund?
No. We have processed most attendee refunds now. If you think you should have received one but have not please reach out to us at firstname.lastname@example.org.
I cancelled my registration before you cancelled the conference and received a refund less the $100 cancellation fee. Will that be returned as well?
Yes. We will have issued refunds for the $100 cancellation fees. If you think you should have received one but have not please reach out to us at email@example.com.
My company is an exhibitor and/or sponsor. What will happen to the fees that were paid?
All exhibitor and sponsors will have the option of rolling over their 2020 fees towards the 2021 conference. Individual emails have been sent to all exhibitors and sponsors. If you think you should have received one but have not please reach out to us at firstname.lastname@example.org.
Will the 2020 educational sessions be held in 2021?
We will begin planning for the ILTCI 2021 conference this spring. Individual track chairs will reach out to discuss options with 2020 speakers to determine the relevancy and feasibility to conduct their session in 2021. We are still exploring options to conduct some of the 2020 conference sessions as webinars or podcasts.
I have another question. Who should I contact?
We recognize that there will be multiple individual questions as a result of the cancellation. We are working diligently to respond to individual inquiries as quickly as possible. Please email email@example.com with your question and please allow 10 business days for responses.