Track Mission Statements
Below you will find information on the various tracks which will present educational breakout sessions at this year’s conference.
Actuarial & Finance
The Actuarial and Finance track will facilitate knowledge sharing and provide insights on current and emerging topics and opportunities in the LTC insurance space, with the goals of cultivating innovation and collaborative dialogue among the actuaries and finance professionals.
Advisors, Agents & Agencies
This track of interactive sessions and workshops is dedicated to providing meaningful content, actionable tips, and insights to help GROW YOUR PRACTICE. The sessions are created for advisors, by advisors, with the goal of presenting ideas and techniques that can be readily learned, integrated, and immediately provide solutions to meet the diverse planning and funding care needs of clients.
Claims & Underwriting
The Claims and Underwriting track mission is to focus on risk assessment and mitigation from both an Underwriting and Claims perspective. We will explore how to effectively manage identified risk, gain operational efficiencies, improve customer experience and touch on the impacts of emerging technology. Sessions will provoke discussion around surfacing trends inclusive of process and procedures across managing Long-Term Care, Short-Term Care and Combination products.
Legal, Compliance & Regulatory
Long-term care insurance is among the most highly regulated products in existence, and there is much discussion taking place about whether the current regulatory framework needs to change to support the products of the future. Understanding the evolving legal landscape is a critical function for everyone in the industry. Complex legal issues surrounding fraud, emerging technologies, and litigation continue to pose significant threat. This track examines various legal, regulatory and compliance issues facing the industry and the practical skills and best practices necessary to mitigate risk.
Management & Operations
The mission of the Management and Operations track is to engage senior leaders in the Long Term Care Insurance business and impart knowledge in the areas of strategy, technology and management fundamentals. Sessions are designed to appeal to a broad group of leadership including executive management, operations, legal, actuarial and finance.
Wellness & Aging in Place Solutions
The Wellness and Aging in Place Track will explore innovative or emerging services and technologies that focus on improving long-term health outcomes through prevention, delaying, and managing chronic conditions, and enabling healthy aging in place. This track will serve a variety of needs in a fast-changing environment by having a focus on customer outreach approaches, study design and program analysis techniques, when to consider incorporating AI and/or robotics, and best practices for data management. Sessions may include interdisciplinary perspectives from the fields of healthcare, gerontology, marketing, customer insights, and data science.
Marketing, Engagement & Research
The biggest challenge facing our industry is motivating more consumers to plan for long-term care. This track explores how consumers learn about long-term care, what drives decision-making, and how agents and carriers can foster more meaningful engagement. Sessions will cover consumer insights, AI-driven discovery, care planning solutions, communication strategies, and the evolving role of agents. Attendees will leave with actionable ideas to improve conversations, increase engagement, and help more families take the next step toward planning.
